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FAQ's

1. Who can use this cream ?

Both Men and women

2. Which cream should I choose from your site

  • It depends on your requirement,you can start with Classic White cream -Yellow color cream
  • You can start with classic white cream - Yellow color cream for all skin problems and color improvement
  • Later you can try with Class white cream - White color cream - only for color improvement
  • All creams are Night Applicable Creams

 

3. In Classic white cream- Which color(yellow or white) I should choose

Yellow color cream is very effective for Pimples, Dark circles, Tan Removal, also gives Fairness to your Skin

White color cream is for Fairness

4. when should I go for Komal cream

Komal skin whitening cream is for fairness

5. How should I apply cream

  • Wash your face with soft or drinking water - dont use underground water
  • Apply thin layer of cream on face / desired area..dont scrub..just pat it
  • Wait for the cream to dry up for 1-2 hours
  • Go to sleep..
  • Once you woke up Wash your face twice again with soft / drinking water
  • NOTE : Before applying regularly you should do Patch test for 3-4 days by applying it on back portion of your ear
  • When a cream is working on skin, it may causes tingling sensations but in case of an high burning or a lot of discomfort, wash it off immediately
  • and contact us for details
  • Never apply cream, very close to eyes & brows and any interior parts .
  • Mostly you will see the effect in 10-13 days...If you apply regularly as suggested above

6. Can we apply this in day time?

Yes, but you should not get expose to sun rays or dust ..better stay in home

7. Who should not use cream ?

 

  • Children below 16 years
  • Pregnant Women or trying to conceive.
  • people with skin allergies and hiper sensitive skin

8. In how many days I can observe results ?

 Mostly you will see the effect in 10-13 days...If you apply regularly as suggested above

 

9. How do I return my order on classiccreams.com?

Place a return request in the My Orders page. You will get an option to choose refund/replace/exchange as per our return policy.

How do returns work?

You can raise a request to return your items with these simple steps:

1. Log into your account

2. Go to My Orders

3. Click on 'Return' against the item you wish to return or exchange

4. Fill in the details and raise a return request

Once you raise a request, you'll get an email / Whats app message that your request is being processed. Based on the item, your request may be automatically approved or you may be contacted for more details. If the request is approved,You can also track the status of your return request instantly from the 'My Orders' section of your account.

You need to send Courier / Speed post from your end to receive Replacement / refund of you amount.

Returned products must be in new condition, include original outer packaging, all inner packing materials and other accessories and be received within 10 days of the date shipped.